1. Driver Acquisition & Onboarding:

• Develop and execute strategies for acquiring new drivers.

• Manage the end-to-end onboarding process, including background checks, vehicle inspections, and training sessions.

• Monitor local driver acquisition trends and adjust strategies accordingly.

2. Driver Retention & Engagement:

• Implement retention programs to reduce driver churn.

• Monitor and address driver concerns regarding pay, incentives, or operational challenges.

• Organize driver feedback sessions and implement improvement measures based on input.

3. Data-Driven Supply Management:

• Track and analyze driver supply and demand data to ensure an optimal balance in various locations.

• Work closely with data teams to generate reports and forecasts for driver supply requirements.

• Adjust driver supply strategies based on real-time data and projections.

4. Incentive & Compensation Management:

• Collaborate with the Operations and Finance teams to design and implement driver incentive programs.

• Ensure that driver payouts and incentives are competitive and timely to maintain driver satisfaction.

5. Compliance & Quality Control:

• Ensure all drivers comply with local regulations, company policies, and quality standards.

• Conduct regular audits of driver documentation, vehicles, and driving performance.

6. Team Leadership:

• Supervise a freelancer team of supply management coordinators responsible for driver interactions and support.

• Provide training and development opportunities for the team.

• Conduct performance reviews and address any gaps in team performance.

7. Collaboration:

• Work with Marketing and Communications teams to promote driver recruitment campaigns.

• Coordinate with Customer Support to address driver-related issues affecting rider experience.

- Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.

- 2+ years of experience in supply chain management, driver operations, or logistics (ride-hailing or transport industry preferred).

-  Good leadership and people management skills.

-  Proficiency in data analysis and reporting.

- Excellent communication and negotiation skills.

- Be able to travel cross cities

- Ability to work in a fast-paced, dynamic environment.