Asean-Works | Contact Center Executive

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Asean-Works

Position : Contact Center Executive

# Hiring : 1 post(s)

1 month ago

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Jobs Overview

Post Date

27 July, 2024

Closing Date

27 October, 2024

Salary Range

Negotiable

Jobs Category

Operations

Jobs Location

Phnom Penh

Candidate Gender

Male / Female

Jobs Term

Full Time

Jobs Experience

Jobs Level

Executive

Jobs Description

Ensures the effective execution of daily contact center operation through performance the quality of call handling, good discipline of follow-up and follow-through within and across department.
Ensures the excellent speed of response to customer’s inquiries from all access channels at the most efficient way.
Assists and supports line manager to develop and implement customer experience strategies aligned with organizational goals.
Perform other tasks and duties assigned by line director as and when required.

Jobs Requirement

Bachelor’s degree in Management or Business Administration, preferably in hospitality and tourism.
The equivalent of the same in practical experience is also acceptable.
Ability to multitask and stay organized.
Excellent interpersonal, problem-solving and leadership skills
Ability to stay calm in stressful situations and meet strict quotas
Monday to Friday 8:00am-12:00pm, 13:00pm-17:30pm
Saturday 8:00am- 12:00pm

Contact Information

Contact Person

Chheng Sreynin

Industry Company

Advisory/Consultancy

Phone Number

069 900 599/095 333 797

Email Address

recruitment.s@asean-works.com

Website

https://asean-works.com

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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Service Hot Line

jobs@asean-works.com

Operating Hours : Mon - Sat (Half) from 8am to 5pm

095 333 661 / 012 846 222

Get in Touch

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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