Asean-Works | Officer, IT Operation Support

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Asean-Works

Position : Officer, IT Operation Support

# Hiring : 1 post(s)

3 months ago

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Jobs Overview

Post Date

31 May, 2024

Closing Date

31 August, 2024

Salary Range

$ 500-700 / Negotiable

Jobs Category

IT

Jobs Location

Phnom Penh

Candidate Gender

Male / Female

Jobs Term

Full Time

Jobs Experience

1 Year

Jobs Level

Officer

Jobs Description

Provide software application support under the supervision of the Senior Engineer
Perform analyses on software application functionality and suggest improvements
Ensure effective front-end and back-end functionality of applications
Consult with the software development team, internal users, and clients to improve application performance
Establish the root causes of application errors, and escalate serious concerns to the Senior Engineer
Document processes and monitor application performance metrics
Provide front-end support to clients and colleagues in other departments
Test in-house system after released on UAT
Simulate cases that are happened in the core banking system
Review user management in the core banking and in-house systems
Provide on-call, remote support, and electronic medium as required to support the users
Prepare user guides for all system users
Monitor ATM terminals, Servers, and Network devices

Jobs Requirement

A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar
Demonstrable experience as an application support engineer in a related field
Knowledge of Relational Databases such as Oracle, MS SQL Server, MySQL, PostgreSQL
Basic knowledge of Linux commands
Basic knowledge of Computer Networking
Basic knowledge of Computer Server
Knowledge of front-end and back-end programming languages, such as SQL, C++, Javascript, Java
Ability to manage code migration, document configuration changes, and monitor performance
Exceptional ability to provide front-end support to internal departments and web-based clients
Ability to determine the causes of application errors and repair them
Good communication skills
Capability to work independently, creatively and Good teamwork
Able to work in rotation between day and night shift

Contact Information

Contact Person

Samnang CHAN

Industry Company

Advisory/Consultancy

Phone Number

069 900 993/095 555 682

Email Address

recruitment.6@aseanworks.com

Website

https://asean-works.com

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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Service Hot Line

jobs@asean-works.com

Operating Hours : Mon - Sat (Half) from 8am to 5pm

095 333 661 / 012 846 222

Get in Touch

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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