• Manage operations staff such as F&B, Ticketing, Usher, Customer Care and Cleaner

• Check in area cinema and hall tidy and neat as always

• Make sure customer service and quality control meet the excellent

levels

• Check POSM if late, and pass to marketing team

• Orientate the new hire about product knowledge

• Maintain the company standard

• Solve the staff/customer problem

• Prepare operations staff roster in monthly

• Daily Clear cash from cashier at night

• Others task that assign by Cinema Manager

• Have experience related to customer service

• Self-motivated and willing to learn

• Honest and hard-working.

• Possess good communication and personal skills.

• Able to speak English

• Can Speak Chinese is priority