Brunei
Cambodia
Indonesia
Lao
Malaysia
Myanmar
Philippines
Singapore
Thailand
Veitnam
• Facilitate the clearance of DHL shipments by communicating with customers, DHL entities and the authorities on clearance requirements and any discrepancies preventing the successful clearance of these
shipments.
• Coordinate with the customer/DHL entities/government agencies to
obtain the necessary shipment information and documents for the
clearance department to successfully clear the shipments through the
regulatory agencies when the existing information or documents are insufficient to permit successful clearance of the shipments.
• Contact DHL customers (both origin and destination) for clearance-
related shipment information or documents when the existing
documents or information available are not sufficient for DHL to clear
the shipments
• Provide customer with duty and tax advice notification and to seek
payment approval from these customers when the duty and tax
amounts payable exceeds DHL’s payment limits
• Review the “Shipment in Bond” inventory report to ensure that these
shipments are worked on a daily basis.
• Manage maintenance of the customer instructions and customer
general information databases to ensure that the databases are up to date and accurate.
• Facilitate the clearance of DHL shipments by communicating with customers, DHL entities and the authorities on clearance requirements and any discrepancies preventing the successful clearance of these
shipments.
• Coordinate with the customer/DHL entities/government agencies to
obtain the necessary shipment information and documents for the clearance department to successfully clear the shipments through the regulatory agencies when the existing information or documents are insufficient to permit successful clearance of the shipments.
• Contact DHL customers (both origin and destination) for clearance-
related shipment information or documents when the existing
documents or information available are not sufficient for DHL to clear
the shipments
• Provide customer with duty and tax advice notification and to seek
payment approval from these customers when the duty and tax
amounts payable exceeds DHL’s payment limits
• Review the “Shipment in Bond” inventory report to ensure that these
shipments are worked on a daily basis.
• Manage maintenance of the customer instructions and customer
general information databases to ensure that the databases are up to date and accurate.