- Provide professional support to customers, receive phone calls and consult with customer, solving problem for customer etc.

- Inform clients by explaining procedures; answering questions, providing information

- Provide customers with product and service information or promotion

- Complete call logs produce call reports to Supervisor

- Perform other tasks assigned by management

- Graduated/Studying Bachelor Degree

- Good command in Chinese by including listening, reading and writing.

- Must be excellent communication skills and always be patient

- Experience in related field is preferable

- Ability to deal with difficult situations

- Initiative, high sense of responsibility

- Good communication and interpersonal skills