In this position, individual is responsible for having complete understanding of company system landscape, system architecture, and related business process to design solution that aligns with regional platform architecture direction. Individual is also involved in delivery of various digital solution projects and ensure data available, accessibility and quality through timely data replication, streaming and modelling enable business and AI engineer to utilization for various performance management, and AI analysis and implementation.

Solution Analysis

- Having complete knowledge of company systems and applications and their relationship to business process and model.

- Analyze business strategic and operational requirements, and design solution that best suits the requirement within cost and time frame.

Provide technical solutions consultancy and advise in solution design and process flow.

- Simulate and assist in designing and analyzing business process flow. (using BPMN 2.0).

Ensure project deliverables are documented according to required procedures and standards.

- Develop relationships with the local business stakeholders and form a trusted first point of contact relationship.

- Perform Business Analyst functions to support regional integration projects. This role will involve delivery of business & functional requirement documentation, SIT / UAT Testing, Release Management of required software components.

- Define creative design solutions with a focus on process improvement through technology enhancements, efficient process design and automation capabilities.

- Present complex business and technical requirements and/or information that is appropriately tailored to the target audience.

Perform Gap analysis and recommend technical solutions.

- Document Functional Requirements create functional specifications and prepare wireframes/flowcharts as needed.

Identify, document and manage development issues and risks through resolution.

- Oversee the development of the software as per the specifications and review that proper testing of the solution has taken place.

Data Engineering, MI & Report Development

- Design and develop data mapping, data modelling, data aggregation to provided simplified and comprehensive data for business analytics and intelligence team.

- Design and develop data for performance metric and MI needed for data visualization and dashboard design.

- Develop report, data set required for various functional business process.

- Work with Regional platform data lake team in regional data lake platform project to ingest and stream local business unit data into regional central data lake for all regional platform to interact and give a holistic 360 degree customer view by helping regional data team understand local data structure, business use case, and provide data mapping into regional standardize data model.

- Support and maintain PCLA Centralized Data Store.

- Work with IT team to ensure data sync from core system are timely and correct to avoid business disruption. Through establishment of collaborative issue monitoring and reporting process, and development of data reconciliation and monitoring mechanism for auto detection.

- Work closely with regional technology team to provide understand and mapping of all source system data into data lake.

- Migrating data from one system to another using ETL techniques and best practices.

- Develop, enhance Business Intelligence report solutions to meet the needs of the business users.

- Create, review, and analyze complex, integrated data models and information from various sources (ERP, CRM, EDW, and unstructured data, etc.)

- Verify correctness and completeness of data model, data relationships, and mappings.

- Identifying business information needs for an enterprise data warehouse and related reporting structures and interfaces.

- Ensure continuous improvement and enhancement to company data management framework to comply with group data policies.

- Bachelor’s Degree in Computer Science / Engineering with Business degree is a bonus.

- Strong technical experience in enterprise software development, data engineering or other technical hands-on expertise in enterprise solution end-to-end delivery.

- Experience working fast pace parallel agile project delivery.

- Understanding of corporate organizational operation procedure, framework and policies, and cross-functional structure.

- Experience in insurance policy administration (e.g. LIFE/Asia, Integral Life) system support, usage, configuration and consultancy is a bonus.

- Experience in performing similar technical role such as system analyst, software engineer,

- Experience in life insurance business and IT solution delivery to the business.

- Experience in software development cycle business and functional documentation.

- Experience in conceptual and functional business process modeling.