• Provide technical support for all system users.

• Operate and administrate the core banking system to support bank daily operation and business unit requirement.

• Perform routine system check and monitoring to ensure its high availability for service provision.

• Perform planned and unplanned system maintenance including system performance optimizing, bug fix, applying patch, environment creation and setup, conducting test, etc.

• Address all system issues and user change request.

• Implement changes as per business needs.

• Review system user access and security.

• Execute other duties and projects reasonably required.

• Bachelor’s Degree in Information Technology.

• Experiences in core banking system support and maintenance including user support, patching, integration, issues and bugs handling.

• Understanding of SQL Server database monitoring and performance tuning.

• Experience in Windows Server including Active Directory.

• Knowledge of banking software methodologies and tools.

• Good command of English