** Sales - Make airline ticket reservations and bookings on CRS systems. - Provide information to clients, discuss requirements and advise on suitable travel options, travel regulations, itinerary, passport and visa requirements. - Use CRS system, check queues, time limit alerts, and amendments. - Develop and build a database of leisure and corporate organizations. - Negotiate with airlines to achieve the bookings. - Make a policy & procedures of ticketing consultant guidelines and communicate with all staff for implementation of good service quality. - Communicate with sales consultants and provide encouragement, help and advice. - Deal with disciplinary matters and customer complaints. - Follow up on customer payment. - Maintain quality standards, deadlines, and proper procedures, correct errors or problems. - Assist to increase sales of Cooperated accounts for the company - Report immediately about job performance problems to Ticketing Supervisor/Manager to identify causes and issues and to work on resolving problems. ** Contact with suppliers - Deal with different airlines regarding the booking prices. - Deal with airlines agencies about fare enquires and lost ticket queries. - Maintain good working relations with airlines, clients, agents, etc. ** Accounting - Check the financial statement for revenue's results in ticketing department. - Collect payments and maintain up to date accounting records of transactions. - Liaise with Accounting department for issuing invoices

- Bachelor’s Degree in Tourism or related field - 1-2 years’ experience in ticketing. Previous experience in Travel industry would be highly appreciated - Working experience as airlines agent is a plus - Good knowledge of Galileo, Amadeus, Abacus or Sabre system - Outgoing personality, responsibility & high commitment Package: Salary is negotiable + Accident & health insurance, incentive and other benefits. ** Working Hours: Mon - Fri (8h00-12h00 & 13h30-18h00)