- Oversee housekeeping operations - Oversee Laundry Operations - Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement - Operate within departmental budgets through effective stock and cost controls and well managed schedules - Set departmental targets and objectives, work schedules, budgets, and policies and procedures - Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard - Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork - Ensure team members have an up-to-date knowledge of all room categories and amenities - Maintain good communication and work relationships in all hotel areas and with external customers and suppliers - Ensure ongoing training - Ensure communication meetings are conducted and post-meeting minutes generated - Manage staff performance issues in compliance with company policies and procedures - Manage, train and develop the Housekeeping/Laundry team - Competent in property management systems - Assist other departments wherever necessary

- Minimum of 2 years’ experience in hotel sales. - Good in English. - Creative, flexible and open minded. - Proficient in networking. - Customer service oriented at all times with positive attitude. - Performance Management skills, Excellent communication skills. - Leader skills, ability to manage and motivate employees. - Ability to work quickly and thoroughly when under pressure. - Bopheak Samith  (Ms) – Human Resource Manager - Email: hrm@kmhotel.com.kh  - H/P: (855) 070 527 666 / 69 655 125 / 60 855 666 - HT/P: +855 52 952 168 / 52 953 168 Fax. +855 52 953 168 - Website: www.kmhotel.com.kh - Address: Street 101, Peal Nhek 1 Village, Sangkat Pteh Prey, Pursat City, Cambodia.