- Make calls to clients under your portfolio to check for order needs and update prices and other information.

- Support clients and sales staff by completing and processing sales orders

- Liaise with fleet support and confirm deliveries with clients and able to perform tasks via fleet managemensystem when required.

- Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team

needs

- Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction, fast and on-time

- Keep senior staff informed of any issues with delivery

- Review customer contract to ensure that a contract is containing a valid data such as: Contract Period,

Contact person/number/mail address, discount rate

- Create and modify customer information in CRM

- Ensure the sales team is on track to meet month-end goals and share innovative lead generating ideas

- Provide all necessary data to senior management upon request and coordinate meetings between

departments

- Make travel arrangements for the sales team and the senior support staff when needed

- Establish active communication and engagement with all other departments to help out where necessary

- Collaborate effectively with the sales team by creating and issuing sales tracking documentation upon

request

- Working knowledge of Excel spreadsheets using VLOOKUP and pivot tables, including other data

management software

- Demonstrated ability to assist Distributions/sales teams with any additional work as needed with a can-do attitude

- Must have excellent verbal and written communication skills with a clear and friendly speaking voice

- Be strongly skilled in data entry, travel organization and customer service including basic math and

reporting skills

- Attention to detail is necessary as well as being a people person with excellent customer service

knowledge

- Must be willing to arrange your own travel and attend all sales strategy training conferences off-site

- Bachelor’s degree​ in Sale & Marketing, Business Admin, or related fields

- Have at least 1-year-experience of working in sales admin/support field

- Have strong communication skills and customer focus

- Willing to learn, honesty and be able to work under pressure

- Be a team player and like to deal with challenges

- Good knowledge of English both speaking and writing

- Good knowledge MS Office such as MS Word, Excel, PowerPoint and Internet

- Being able to work on weekends or public holiday with rotation schedule