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Asean-Works

Position : Officer, IT Operation Support
# Hiring : 1 post(s)
5 months ago
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Jobs Overview

Post Date

31 May, 2024

Closing Date

31 August, 2024

Salary Range

$ 500-700 / Negotiable

Jobs Category

IT

Jobs Location

Phnom Penh

Candidate Gender

Male / Female

Jobs Term

Full Time

Jobs Experience

1 Year

Jobs Level

Officer

Jobs Description


  • Provide software application support under the supervision of the Senior Engineer
  • Perform analyses on software application functionality and suggest improvements
  • Ensure effective front-end and back-end functionality of applications
  • Consult with the software development team, internal users, and clients to improve application performance
  • Establish the root causes of application errors, and escalate serious concerns to the Senior Engineer
  • Document processes and monitor application performance metrics
  • Provide front-end support to clients and colleagues in other departments
  • Test in-house system after released on UAT
  • Simulate cases that are happened in the core banking system
  • Review user management in the core banking and in-house systems
  • Provide on-call, remote support, and electronic medium as required to support the users
  • Prepare user guides for all system users
  • Monitor ATM terminals, Servers, and Network devices


Jobs Requirement


  • A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar
  • Demonstrable experience as an application support engineer in a related field
  • Knowledge of Relational Databases such as Oracle, MS SQL Server, MySQL, PostgreSQL
  • Basic knowledge of Linux commands
  • Basic knowledge of Computer Networking
  • Basic knowledge of Computer Server
  • Knowledge of front-end and back-end programming languages, such as SQL, C++, Javascript, Java
  • Ability to manage code migration, document configuration changes, and monitor performance
  • Exceptional ability to provide front-end support to internal departments and web-based clients
  • Ability to determine the causes of application errors and repair them
  • Good communication skills
  • Capability to work independently, creatively and Good teamwork
  • Able to work in rotation between day and night shift


Contact Information

Contact Person

Samnang CHAN

Industry Company

Advisory/Consultancy

Phone Number

069 900 993/095 555 682

Email Address

recruitment.6@aseanworks.com

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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