Key Accountabilities

• Welcome and provide details for customer service in a friendly manner                
• Arrange for ticket issuance and customer service
• Properly manage costs and verify demo invoices
• Retention and build good relationships with customers
• Solve all problems and customer’s requirements
• nParticipate in the promotion of various promotional programs to customers
• Prepare daily sales and cost reports to superiors and related departments
• Participate in constructive surveys of customers and competitors in the market
• Other tasks as assigned by superiors

JOB REQUIREMENTS

(Education, Qualification/Skills/Behaviors, and Related Experiences.)

• BBA in Tourism and Hospitality Management or a related field
• Essential 3 years of experience in the Ticketing sector
• Good command of communication in both Khmer and English or Chinese is plus
• leadership, sales planning, training skills, and motivation of team members
• Proficiency in Microsoft Office programs, such as Word and Excel, Outlook, and Sabre systems
• Proven ability to work on multiple tasks simultaneously
• Demonstration of a high level of integrity and professionalism