- Administration and control of Intercon Bookstore operation including customer service

- Direct Intercon Bookstore staffs in the performance of all day-to-day operation by

provide all staff with daily task list

- Designing strategies to response the company strategy plan

- Review daily sale and Sale return report

- Review monthly Sale and Sale return report

- Ensure accurate and timely stock counts, carried out according to the operation procedure

- Monthly stock count

- monthly stock count report for all campuses

- Prepare and review monthly work action plan for all staff

- Check and review on staff tardiness and performance

- Solved issued with other departments

- Perform assigned responsibilities, duties, and other tasks according to established practices procedures and standards in a safe and efficient manner

- Perform other related duties as requested

- Ensure daily operational of all IB stores run smoothly both internal and external

- Ensure CSR is properly monitor

- Control all IB revenue, Discount, Sale return

- Improve customer services

- Create and update procedure for operations

- Coordinate with staffs and other departments

- Monitor and control stock managements of all IB store

- Staff managements

- Create good environment for teamwork

- Randomly spot check and do round

- Cash float control of all stores

- Review on pricing

- Create operation flow and training before implement (new product, services, promotion etc)

- Make sure information has been proper sharing to all relevant staffs

- Make clear instruction, Tasks, deadline to staffs

- Direct Intercon Bookstore staff in the performance of all day-to-day operation by provide all staff with daily task list

- Check and review daily sale and sale return report

- Check and review monthly sale and sale return report

- Conduct monthly stock count

- Prepare administrative and operational reports as requires

- Solve issue with other departments

- Perform other related duties required by line manager.

- At least 3+ years’ working experience project management.

- Result and customer-service oriented.

- Committed and responsible team player.

- Excellent interpersonal skills essential.

- Good organizational skills and ability to work well with other department.

- Must have knowledge of retail operating principles, cashiering, budgeting, management principle, inventory and accounting.

- Ability to work with a diverse group of people and have strong multi-tasking skills,

excellent oral communication skills and the ability to perform consistently, even under

pressure.

- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.

- Employee development and performance management skills.