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Asean-Works

Position : Customer Service Officer
# Hiring : post(s)
1 year ago
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Jobs Overview

Post Date

04 April, 2023

Closing Date

04 July, 2023

Salary Range

Negotiable

Jobs Category

Sales

Jobs Location

Phnom Penh

Candidate Gender

Male / Female

Jobs Term

Full Time

Jobs Experience

Jobs Level

N\A

Jobs Description

 Greeting to customer

 Deal directly with customers either by telephone, electronically or face to face.

 Fill in data for every customer's call

 Politely provide clear information to customer

 Provide pricing and delivery information

 Organize workflow to meet customer

 Meeting with customer come to check theirs houses progress and update to customer by showing report or call back

 Provide solution to every complaints or problems

 Keep records of customer interactions and transactions

 Record details of inquiries, comments and complaints

 Record details of actions taken

 Maintain customer databases

 Manage administration task

 Communicate and coordinate with internal departments

 Follow up on customer interactions

 Other tasks to be assigned by manager

Jobs Requirement

 Bachelor Degree in Sale/Marketing or related fields.

 Minimum One-year experience in related fields.

 Strong communication skills, customer-facing and relationship skills

 Proficient user of MS Office (MS Excel, PowerPoint in particular, Social Media include)

 Problem-solving skills

 Ability to work under pressure

Contact Information

Contact Person

Sreynin

Industry Company

Advisory/Consultancy

Phone Number

095 333 797/069 900 599

Email Address

recruitment.7@asean-works.com

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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