- Manage data flow diagram of network and knowledge infrastructure (routing and switching Mikrotik firewall, vlan & trunking).

- Manage IT and operation Team (Receive complaint and resolve problem.

- Offer training to new support team.

- Guide team to Install and maintain computer systems (Implement hardware and software, conduct test and maintain ongoing operation of all system).

- Troubleshoot system and network problem, diagnosing and solving hardware & Software faults

- Assigned staff to run regular check on network and data security.

- Share point online create approval workflow, Microsoft Team (Office 365).

- Create and managed security, Permission and Policy on NAS storage and library storage. replace hard drive rebuild raid 5, or raid 6.

- Improve and update software protection (Implement policy antivirus Kaspersky endpoint security).

- Administrator on Microsoft exchange online and server in CBS

- Manage and monitor the record of our email: MX, TXT, CNAME, SRV and modify its with cPanel administrator (DNS Zone Editor) and knowledge DSN, AD, FTP, office 365 license renewal.

- Updating on domain name server to point to new hosing.

- Manage digital certificate for website and server

- Knowledge computer specs for graphic design, editing pc, capture card and live streaming tool. configured and install hardware with the right version of driver, diagnosed and troubleshoot.

- Organize workflow and ensure that IT team can fully understand their duties/delegate task.

- Monitor IT staff Productivity and provide constructive feedback and coaching.

- Sometimes, workout with broadcast system (Trickster, CG, LaCie Storage, Playout, manage team to support editing Computer: PC, MAC)

- Process documents PR, cash advance and raise Incident report for asset who broken or damage.

- Assigned team to report IT equipment (work with fixed asset in finance team)

- Other duties assigned by manager.

- Knowledge: Education related to server administrator, MS Exchange online, Computer Hardware and Software, network infrastructure.

- Skills: Communication, Conflict Resolution, Time and Priority Management, Problem Solving, Teamwork.

- Experience: At lease 1 year experience with IT Supervisor or Senior