- Handling dispute arising between the bank, customers, and alliance partners. - Taking a prompt action to customer to that the customer’s problem have been resolved on time. - Ensuring the superior customer service provided to customers. - Ensuring the customer service stratification at the bank or other channel. - Assisting manager in providing a training and a refreshment of job responsibilities relating to customer services. - Handling tasks assigned by Manager.

- Minimum Two -Year experience with banks or MFIs - University students or Bachelor degree in Finance and Banking or relevant field - Friendly, smile and professional sound - Flexibility and self-confident - Be able to work under pressure - Honesty, Commitment and hard work - Good communicate skills.