PRIMARY OBJECTIVE 1. To achieve the given business target including loans or deposits sales target via promoting & marketing of bank’s products & services. 2. To assist implantation of the Bank’s business strategies via carry out all business development / marketing programs, activities & campaign. KEY RESPONSIBILITIES • Contribute directly to the sales, profitability and business growth of the branch / bank. • Identify business opportunities from retail, high net worth and institutional clients including business referral to management. • Introduce, promote, market all Bank’s products & services inclusive loans or deposits products, bankcard, fee-based transaction services, electronic service delivery channels & etc. • Achieved the business sales target, i.e. loans or deposits target. • Expand the clientele based through networking, business referral, constant follow-up, cold-calls & etc. • Attend to all customer enquiries, feedback, complaints on bank’s products & services. Ensure complaints are resolved expediently and to customers’ satisfaction. • Attend & assist to customer needs in bank’s products & services application. • To collect and prepare all required documents / information from customer for all products including deposits & loans application and timely closure of business deals & in compliance with bank’s regulated policy. • To lead a team of Associate – Sales & Marketing when assigned. • To compile & prepare simplified CA & related documents to expedite loans application process turnaround time. • To keep track of own or team sales performance and prepare individual or team business performance reporting. • Assist in formulating & implementation of business development strategy of the branch / bank including marketing / promotion planning, campaign / road show organizing & etc. • Lead & participate in business development, marketing, promotion campaign & activities.

• Degree holder or CCP with 4 years related loans & credit experience or secondary school and Diploma holder with at least 6 years related loan & credit / banking experience. • Banking products & service, lending & credit knowledge. • Business development, sales & marketing skill • Strong networking, communication & interpersonal skill • Understanding of loans products & loan industry market knowledge. • Business oriented customer service skill • Client and financial profiling skill • Analytical and negotiation skill • Problem solving & decision making skill