Integrated Communications Channel Plan ▪ Creates and delivers a clear, actionable and well-funded Integrated Communications Channel Mapping and Plan as well as an engagement strategy to build desired reputation for Cambodia. ▪ Develops and owns Cambodia corporate narrative (message house) and ensure the alignment of messages among internal and external stakeholders. ▪ Manages a cross-functional corporate and brands editorial calendar - in collaboration with Human Resources and Marketing – as well as a detailed communications grid and audience mapping to maximize every opportunity for telling Cambodia story. ▪ Develops creative content and ensure they are all up-to-date across all internal and external corporate communications channels. ▪ Creates a channel management governance framework that ensures participation of other functions. ▪ Act as trusted communications consultant for senior internal stakeholders and functions. ▪ Manages and works with agencies and service providers to deliver plan. Employee Communications & Engagement ▪ Supports HR team to drive a clear and effective employee engagement plan and Employee Value Proposition programmer - ensuring employee advocacy is a point of differentiation and key driver for building business reputation. ▪ Aligns the plan and messaging with the overall Integrated Communications Channel Plan. ▪ Engage, educate and transform employees into proud ambassadors for our company, brands and values/culture through inspiring content, collaborative platforms and inclusive culture ▪ Support Sustainability Manager and HR to implement a culture of Responsible Consumption of Alcohol ▪ Support Sustainability Manager to increase awareness and knowledge on Brew a Better Cambodia ambition – including engagement on Employees Volunteering programmes Issue & Crisis Management; Complaint Handling Manual ▪ In charge of social media and digital activity including social listening, media monitoring and data analysis. ▪ Develops, updates and communicates issue/crisis management handling procedure and organizes simulations. ▪ Communication support for Opco Crisis Team. ▪ Oversees complaint handling procedure ▪ Provides support on the necessary communication / advises on recommend solution for complaint handing to the relevant parties, especially marketing Media Relations ▪ Builds network with key media, creates and drives proactive media plan to deliver the agreed narrative. ▪ Manages media protocol for management and arranges media training. Brand PR & Community Management ▪ Supports brand teams to extend the reach of brand activity, and connect brand activities to OpCo’s corporate reputation in both earned and owned media channels through Brand PR. ▪ Advises as to level of PR agency support / budget required, supports development of PR agency briefs, manages agency relationships and oversees PR budget (allocated by marketing) where external support is engaged. ▪ Plays an active role in brand planning process. ▪ Delivers excellent PR execution across traditional and social media. ▪ Ensures all content is in compliance with Marketing Codes and local regulations. ▪ Ensures that brand activity and messaging is consistent with corporate position and communicated to relevant audiences including internal. ▪ Where necessary, supports the brand team on issue and crisis management. Advocacy & Campaigning ▪ Develop any necessary additional communications plan and editorial calendar, produces creative content and communications assets for public affairs and advocacy efforts in case of specific advocacy campaign, in collaboration with the Public Affairs Manager Systems & Knowledge Management ▪ Manages optimal use of collaborative platforms for all works undertaken, including for the purpose of crossfunctional collaboration ▪ Promote Cambodia reputation and excellence by sharing best practice with the rest of world on dedicated internal communication platform (such as Workplace – Facebook @Work and CA Lounge). Team management ▪ Give clear guidance to 2 team members on what is expected, how ‘’good looks like’’ and make sure relevant resources are available. ▪ Develop team member according to the 70/20/10 philosophy by engaging on a regular basis on Personal Development Plan and seeking development opportunities.

- 5 to 8 years in Internal and External corporate communications/PR/reputation building/Issues&Crisis; management - Significant experience in an employee communications role and up to date knowledge of best practice in employee communications and engagement. - Extensive experience of planning, designing and delivering effective communication programmes/campaigns to support complex and large-scale business change programmes. - Extensive knowledge and understanding of business communication best practice and techniques and how and when to deploy channels (traditional and digital) for best effect. - Digital savvy and fully aware of digital communication best in class practices. - Experience of working at all business levels from Management team members to front line colleagues. - Extensive experience of briefing and managing specialist third party providers such as agency and freelancers to ensure effective delivery of communications. - Strong data driven decision making mindset backed with good analytic skills to ensure high performance of communication campaigns and continuous improvement process. - Comfortable with multitasking and high workload. + Salary: 3000