o Formulate an audit system to review the status of distributors, and customers outlets from a Quality viewpoint. Carry out such audits in the distribution channel on a regular basis around the country. Liaise with regional QAMs to ensure these audits are carried out in their areas. o Identify gaps in the distribution channel and formulate a training program to address the gaps. o Formulate a Training program in conjunction with Sales Training Manager for all RSRs, ASM s, RSMs, Distributors, stockiest, and Outlets on production and quality in the trade. Carry out such training so as to enhance market share o Identify and Implement standards on product handling by distribution and outlets that may impact on quality o Arrange for procurement of trade samples on a monthly basis and arrange for these to be tasted and analyses, including competitors’ products. o Co-ordinate and run In-Trade Tasting and visits for technical staff, by liaising with Sales Force. Prepare reports of trade visits based on QDVPP (Quality, Distribution. Visibility, Price Promotion) o Follow up and ultimately resolve quality issues emanating from the Customer Service Desk with an aim of protecting company image from bad press, litigation and public health prosecution. Prepare reports on Customer Service desk for Operation meetings. o Manage widespread process related product quality incidents that may appear in the market place in conjunction with Crisis (incident) Management Team to avoid negative impact on the market

o Degree, or equivalent in a Technical related field. o 3 years’ experience working in a production or quality management related field. o Detailed knowledge of brewery operations o Knowledge of adult learning principles and techniques o Knowledge of supply chain, marketing and sales strategy and processes o Problem solving skills and root cause analysis