1. Human Resource Strategies: develop and implement human resource management strategies, HR policies, and procedures in line with the business needs to proactively impact and contribute to achievement of the CML’s objectives. 2. Lead and Manage HR & Training Department: ensure that the HR & Training team delivers their planned outcomes and their agreed targets (KPIs) are met in line with the HR & Training plan. Monitor report and advice on the performance of functions for which the HR & Training team is responsible. Coach and develop staff and encourage continued learning and development of individuals within the unit that increases HR’s capacity and competence to meet current and future needs. 3. Workforce planning and Recruitment: participate in determining manpower strategy and manage the actual labor cost against the approved budget. Ensure recruitment of quality staff in accordance with the required manpower plans. 4. Performance Management: develop and implement performance management policies and procedures to ensure smoothness, effectiveness, and efficiency are in place as follow: - To manage and follow up Employee Performance Appraisal - To work closely with Compensation and PM Manager in designing or updating appraisal and career development policies or procedures to ensure the effectiveness and efficiency. - To work closely with CPM for performing performance appraisals for all employees. 5. Remuneration and Reward: develop and ensure the implementation of staff compensation policies to retain and attract key skills and enhance employee commitment. 6. Employee Relations and legal compliance: develop and implement employee relations policy and guideline to be consistent with relevant labor legislation and business needs to promote an effective working environment. 7. Management Team: be a proactive participating member of the management team and contribute to the managing of the business to positively impact the CML’s strategies and objectives.

- Master degree of Management or related fields. - A minimum of 3 year experiences at a management level in HR within the banking/MFI sector. - Experience in employee administration, HR policies, practices and procedures - Knowledge of HRMIS