Job Summary / Scope • Responsible for maximizing the hotel’s revenues by developing programs to increase occupancy and make profitable use of its accommodation, meeting and leisure facilities; • Maintain awareness of factors that influence the hotel and gain a deep understanding of needs and attitudes of the hotel’s customers; • Responsible for coordinating marketing and promotional activities to meet customer needs, working closely with other hotel staff to ensure customers are satisfied with the facilities and their time there; • Set achievable targets and take responsibility for meeting their objectives. Detailed Job Description 1. Promote and manage the brand; 2. Work with advertising agencies and travel agencies; 3. Oversee budgets for advertising, marketing and promotion; 4. Monitor competition; 5. Generate new ideas for customer incentives and accommodation or business packages; 6. Handle all social networking sites associated with all OTA; 7. Manage day-to-day operational work of reservation and assure the satisfactory of all corporate and travel partners in term of booking confirmation and its accuracy for the Hotel. 8. Responsible for maximizing the hotel’s revenues by developing programs to increase occupancy and make profitable use of its accommodation, meeting and leisure facilities; 9. Maintain awareness of factors that influence the hotel and gain a deep understanding of needs and attitudes of the hotel’s customers; 10. Responsible for coordinating marketing and promotional activities to meet customer needs, working closely with other hotel staff to ensure customers are satisfied with the facilities and their time there; 11. Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships; 12. Be on call 24hrs in case of emergency.

Min. Educational Qualifications • Bachelor’s Degree in marketing, business communication or related • Minimum 2-3 years of relevant experience in sales and marketing • Excellent English and good Chinese Mandarin communication skill (Written & Verbal) • Work special events when needed * Specific language Skill, if needed Khmer, English and Mandarin (Preferred) Essential Requirements • Presentable • Outgoing and easy going yet focused • Excellent Customer Care and developing relationships • Excellent ability of Microsoft Word, Excel, PowerPoint.