• Responsible for Corporate and Travel Agent Room Sales for the hotel. • Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals. • Identify new markets and business opportunities and increase sales. • Represent Hotels in various events and exhibition. • Implements all sales action plans related to my market areas as outlined in the marketing plan. • Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients. • Provide the highest quality of service to the customer at all times. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels. • Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. • Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person. • Assess additional training needs based on data gathered and interaction with sales team from property visits. • Attending all department and hotel meetings as necessary. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders.

• Bachelor’s degree in marketing, communications, or related field is advantageous. • Proven experience in sales and customer service in hotel industry. • Proficient in all Microsoft Office applications. • The ability to work in a fast-paced environment. • Excellent problem-solving skills. • Strong management and leadership skills. • Effective communication skills. • Exceptional customer service skills.