•Handling customer complaints and resolving issues that employees are not authorized to handle on their own •Dealing with schedule changes, employee call-ins, and other staffing issues •Filling in for absent employees as needed to ensure smooth operation of the business •Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks •Delegating tasks to employees •Keeping day-to-day activities organized •Recruiting and interviewing new hires •Leading training classes or providing one-on-one training to employees •Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly •Resolving disputes between employees •Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment •Motivating employees to perform well •Maintaining a safe and clean work environment •Training employees in proper safety procedures and providing training updates as needed •Organizing promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials •Managing projects as assigned and organizing teams to assist in these efforts

•5 years and above of working experience in HR •Management Skills; Leadership; Motivational Skills; •Strong Communication Skills; Multitasking; •Customer Service; Problem Solving Skills; •Creativity; Ability to Work Well Under Pressure; •Performance Management; Ability to Foster Teamwork; •Organization; Ability to Educate Others; •Good Computer Skills; Attention to Detail