- Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers - Source and work customer referrals - Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed - Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options - Promote specific products as directed by upper management - Inform leads and customers of current promotions and discounts - Maintain positive business and customer relationships in the effort to extend customer lifetime value - Develop strategies for more effective sales, both individually and as part of a team - Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review - Self-improve continuously by way of experience and manager feedback

- High school diploma/GED. - 1+ years of sales experience. - Excellent customer service and sales skills. - Strong verbal and written communicator. - Excellent phone and presentation skills. - Proficiency in Microsoft Office, CRM, and sales software programs. - Good negotiation and problem-solving skills.