The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Training Manager with the resources to solve critical problems for the future of our business, which is why we need you. This role will report to the Head of Agency Training. The successful incumbent will be responsible for providing effective sales training and coaching programs for sales management personnel at different career stages. What motivates you? • You obsess about customers, listen, engage and act for their benefit • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes • You thrive in teams, and enjoy getting things done together • You take ownership and build solutions, focusing on what matters • You do what is right, work with integrity and speak up • You share your humanity, helping us build a diverse and inclusive work environment for everyone On the job you will: • Identify, develop and deliver training and coaching programs related to sales using a variety of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops • Constantly analyze training needs of IS to develop new training programs or modify and improve existing programs for better result • Conduct industry surveys to identify latest promotional activities. • Develop and organize training manuals, multimedia visual aids, and other educational materials as required • Prepare, control and monitor training budget and cost review for department • Perform other tasks as required.

We are looking for someone with: • Excellent communication and interpersonal skills • Excellent analytical, problem solving and solutioning skills • A capacity for constant learning from both success and failure • Open to change and continuous improvement Nice to Haves: • Experiences in front-line sales, sales training or people development role for at least 2-3 years and Practical knowledge of sales process a must • Knowledge of life insurance products will be an advantage but not a must • Ability to work with people - project management skills are essential Our commitment to you • Our mission; to be a part of making Decisions Easier and Lives Better • A leadership team dedicated to your growth and success • A bold ambition and set of goals to be a leader in driving transformation in our industry • Our best. Every day. • We are committed to be an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”. Learn more about opportunities with us at jobs.manulife.com. Join us now!

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