• Achieve a target of bad debt recovery including non-performing and written-off loans of the branches • Follow up closely with the targeted default borrowers and conduct assessment of their condition and commitment, reason of default, and alternative source of collection • Seek for necessary supports from HO for solution on challenges, procedure, legal implication and court proceeding • Uplift the branch efficiency in loan recovery through daily monitoring the movement of overdue portfolio and collecting activity of each account officer • Consult and advice account officers the recovery techniques as necessary supports • Issue self-report and collect loan-late reports required from each account officer for review before submit to HO on timely manner • Ensure the understanding of Sathapana’s credit policies, procedures, and put into practice • Perform other tasks required by the line manager

• At least 3 years of working experience in loan recovery and assessment • Sound knowledge of credit operational processes and control • Good knowledge of overall bank’s operational & technical aspects including banking products and services • Problem solving and negotiation skill, flexibility and high patient • Good interpersonal and communication skills • Good at English and Microsoft Office (Words, Excel and PowerPoint)