* Organizer: -To ensure the tour is well-organized and run to a timetable that allows all the sights on the itineraries to be visited -Able to act as a team leader -To book or confirm all meals and accommodation required by the company -Reconfirming hotels and suppliers before arrival -Providing clients with a detailed program for the day every morning and/or evening -Proactive planning for days ahead and upcoming tours * Entertainer / Facilitator -Provide expert, informative commentaries on cities or tourist places and sights visited -Stimulate the social aspect of the tour by organizing activities; for example, competitions that encourage groups to mingle wherever possible * Diplomat -Good interpersonal and communication skills -Deal with a wide variety of people and situations diplomatically and professionally as the tour leader and a representative of the company -Facilitate a harmonious relationship between group members, staff and service providers -To always be polite and friendly towards clients * Travel Expert -Sharing your knowledge in a professional and informative manner -Develop your knowledge of cities/tourist places, and sights -Keeping your knowledge up to date and recent -Answer all questions from clients. As the tour leader, it’s your responsibility to know the answer to every possible question -Learning basic language skills of prospect foreign clients, such as English, Mandarin etc… -Enhance your skills in photography and travel writing (Optional) * Caretaker: -To be aware of clients safety at all times -To be able to understand about the client’s needs -To educate clients to ensure their personal and property safety -To deal with emergency situations that arise such as ill health, accidents and loss of property -To facilitate quick and able to seek professional help such as doctors, lawyers and ambulances when needed * Other Responsibilities -Exceeding customer expectations on a daily basis -Make it easy for clients to talk to you -Understand what clients want -Maintain a one-on-one relationship with clients -Be upfront, direct and honest -Clearly communicate what you can and cannot do as well as what the company does and does not offer -Explain how you go about your work and what can be expected of you

- Bachelor’s degree in Tourism. College student is preferable. - 2 year experience as a tour guide preferred - Be able to interact with people from different background - Have a strong communication skill - Friendly, outgoing, flexible, and proactive - Ensure to provide guests the most amazing tour - Exhibit professional and polite appearance at all time - Having time management skill, and be punctual - Must be able to speak and write in English Address: #18H, St.273, Sangkat Toul Sangkae, Khan Ruessey Keo, Phnom Penh. Tel: 099 998867 Email: soritatravel@gmail.com