• Responsible for the staff management of the operation department • Formulate basic procedures and operating standards for cargo transshipment, storage, and handover • Responsible for coordination and communication with customers, sales staff, airlines and foreign agents, and timely feedback of information • Supervise and manage the supplier's operational service quality and improve solutions • Handle customer reservations, check cargo flight information regularly every day and update them to customers in time • The docking airline communicates flight and cargo information, handles abnormal situations, clears the cabin in a timely and accurate manner, and tracks the warehouse until the flight takes off. • Make various operation reports, sort and analyze data, and report to management • Pay attention to market conditions and put forward relevant business recommendations

• More than 5 years of working experience in Air Freight company, and more than 2 years of management experience of operation department in Air Freight company • Fluent in Chinese (verbal and written) as a working language, and basic English communication skills • Able to use Microsoft. Word & Excel • Able to join fast