• Set priorities and define strategies in consultation with the Regional Head of Credit Risk to collect overdue loans • Chase and spot-check non-paying clients • Negotiate directly with clients and guarantors and cooperate with branches to collect from late clients • Regularly collect payments from late clients, carefully respecting the procedure • Liaise with local authorities where useful • Coach new Collection officers about the procedures and experiences on effectiveness of loan recovery, as felt needed or as requested by the Regional Head of Credit Risk • Provide monthly report about daily work planning to Loan Recovery Unit Manager and Regional Head of Credit Risk • Negotiate directly with clients and guarantors and cooperate with branches to collect from late clients • Set priorities and define strategies in consultation with the Regional Head of Credit Risk to collect overdue loans • Chase and spot-check non-paying clients • Negotiate directly with clients and guarantors and cooperate with branches to collect from late clients • Regularly collect payments from late clients, carefully respecting the procedure • Provide monthly report about daily work planning to Line Manager

• Bachelor degree in business administration and other related field is preferred • At least 2 years’ experiences from Financial Institution or Bank • Must have the ability to make fair and ethical decisions in tough circumstances • Must be very organized in order to handle multiple projects simultaneously • Must have the ability to motivate and persuade others, particularly delinquent clients to repay debt • Have good communication skills and be able to involve with problem solving • Demonstrate high level of ethical commitment and trustworthiness • Able to work under pressure and willing to travel across country • Be friendly, flexible, honestly, hard-working, and Positive thinker • Good at Ms. office