This is an individual contributor role reporting directly to the CEO. He/she will be responsible in coordinating, compiling and analyzing up-to-date research financial and non-financial information to allow him/her to make informed strategic and tactical decisions. The individual will collaborate with the executive management team members across all functions in projects and initiatives. He/she will facilitate in key management meetings in which the CEO chairs. He/she will also prepare board meeting reports for deliberation, and presentations for the shareholders’ meeting; as well as attend to Regional Office ad-hoc reporting requests promptly. • To responsible in coordinating, compiling and analyzing up-to-date research financial and non-financial information to allow him/her to make informed strategic and tactical decisions. • Work collaborate with the executive management team members across all functions in projects and initiatives. • Facilitate in key management meetings in which the CEO chairs. • Prepare board meeting reports for deliberation, and presentations for the shareholders’ meeting; • Ensure in all attend to Regional Office ad-hoc reporting requests promptly. • Develop/monitor/reporting Operations performance measured against standard or prescribed indicators of effectiveness, efficiency such as, cycle time, productivity, waste reduction, and regulatory compliance. • Building strong, working relationships with senior leaders in organizations to ensure organizational alignment and coordination to enable value stream execution • Building strong, working relationships with People Managers and Budget Planners to align business performance management methods directly to people commitments as well financial allocation classifications • Contributing to future Manulife’s business strategies by providing documented business strategies mapped to process models and strategic initiatives • Develop hypothesis driven business growth strategies through the use of data, analytics, industry findings, and cross functional partnership • Leverage data and analytics to identify and develop innovative and out-of-the-box personalization strategies to test across customer cohorts, this may include new types of offers, multi-channel contact pulse, messaging, external partnerships, etc • Size and scope customer growth opportunities, analysis to support business case and partnering with segment/program owners to design test pilot • Produces the results for presenting to CEO/CFO • Perform other tasks as assigned by management from time to time

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