Roles and Responsibilities • Investigate issue and log in Adminitrack System • Define Issues, User Requirements and propose the solution • Review SOW and RFE and provide recommendation • On-going testing (if any) to understand rule and validation of Bureau Stream System • Assist the Manager to manage and implement all system enhancements or projects according to plan • Take actions for the CBC Production system failure whenever it occurs by contacting all contracted parties to ensure it is back online as soon as practically possible • Prepare Test Script for UAT and collaborate with customer support team to get UAT result from members • Ensure UAT is successfully address and completed before deploying into Production • Be the main central contact point and responsible for new/existing Releases, which release comprises of new or existing validation rules • Identify Tracking Report from customer support team and take action • Monitors all vendors and IT schedule for any updating or deploying in the system • Understand, planning and manage the cross-department and in department interdependency communication. • Attend the Members Working Committee’s meetings to understand on system issues or errors • Work closely with other relevance stakeholders and vendors to address and compromise system issue • Joining project with other department to develop tool of improving process in system • Attending to all queries/requests submitting out of the office hour • Provide training to CBC members and staffs to ensure efficient and effective delivery

Education and Work Experience • Degree or relevant professional qualifications in Business, Finance or Management; or • with relevant working experience in this area; • At least 3 year experiences in financial institutions; • Understand about CBC core system and used to work with banking/MFI system • Strong analytical and creative; • Demonstrates the ability to be proactive & take the initiative to pay attention to detail • Good oral and written communication skills in English and the ability to interact effectively • and collaboratively both internally and externally; • Strong interpersonal skill, self-motivated, and be a team player; • Honesty, reliability, and a commitment to strict confidentiality; • Ability to work under pressure with dateline; • Excellent knowledge of Ms. Office, especially in Excel (formulas, pivot…). Interested and qualified applicants have to submit resume and cover letter with current photo and other related documents to CBC’s office at Vattanac Capital, Level 9, No 66 Monivong Blvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh, Cambodia or email to: employment@creditbureau.com.kh Deadline of application submission is on 10 June 2020. Only shortlisted candidates will be contacted. A detailed Job Description can be obtained from our website: https://www.creditbureau.com.kh or contact us at 086 999 330