Hotel Receptionist Job Description ** DUTIES AND RESPONSINILITIES: - Greet hotel guests; answer any questions or concerns - Provide an outstanding guest experience - Maintain an orderly front desk - Operate computer programs - Maintain guest records and book reservations - Complete basic cashier and bookkeeping responsibilities - Ability to be resourceful and proactive in dealing with issues when challenges arise, ensuring guest comfort - Contact necessary staff to solve problems ***HR & Administrative Officer Job Description: - Maintain and update personnel database - Welcome new employees to the organization by conducting orientation with necessary information - Provide payroll information by collecting time attendance, information changed for outsource company - Record and organize documents in and out, prepare documents for management - Provide secretarial and office receptionist support, distribute internal communication of the company - Manage the stock of office materials and promotional materials - Travel Requisition : travel reservation, hotel bookings, care for guests, assist purchasing activities - Prepare HR & Admin reports as required by management - Maintain employees confidence and protect operation by keeping Human Resource/Sensitive information confidential - Other assignment from time to time ***Reporting Line : Direct to GM and OM

- Previous experience in a 3-4* Hotel / Resort or Restaurant essential. - Computer and Reporting skills required. - Honest and professional approach with preference for working within a team environment. - Focused on providing an excellent guest experience. - Responsible and helpful to others - English speaking & another language will be preferred.