• Involve with ATM Core team to implement ATM, Mobile banking and other payments platform projects. • Manage, monitor, and report ATM, Mobile banking and other e-channels availability and stability. • Daily operation including user management (user creation, edit and delete), technical support, reporting, EOD and import or export file. • Implement configuration and parameter setting in CMS and Terminal • Manage and control ATM, Mobile banking and other e-channels standard security, policy, procedures and guideline to ensure ongoing maintenance of platform security. • Work with core banking team for report consolidation, process flow and troubleshoots support. • Work with DBA team to upgrade and test switching system as required from software vendors to ensure that software is up to date with security compliance. • Work with business department to develop products, reports, testing and other services with ongoing business requirements. • Work with CMS vendor to test new product and fix issue • Work with branch staff to perform maintenance and fix issue • Solve issues related to responsible system on helpdesk tasks. • Create user manual/internal process of ATM/POS, MB/IB and other e-channels. • Coordination with business department response to ATM and Mobile banking compliant, security, issue and other services related. • Work with risk department to manage disaster recovery and business continuity plan to ensure compliance to all of system and alignment with ongoing business requirements. • Ensure ATM and Mobile banking service management standard are met with service management process are followed.

• Bachelor degree in Computer science or equivalent • 2 years of relevant work/management experience with core banking system/ switch. • Coding skills (VB, DOS batch files, Microsoft Windows scripting, XML, AutoIT). • Hardware skills (PC and preferably ATMs if possible with a knowledge or history of working with electro-mechanical devices) • Operating Systems: Microsoft Windows Experience of writing procedures, manuals and drafting reports • Basic knowledge of system software infrastructure • Working knowledge of software distribution and installation/support, hardware infrastructure • Basic knowledge of application delivery including release management, computer operations • Knowledge of the message process flow of terminal transaction. • Knowledge of HSM