** Job Purpose: Core Banking System Maintenance & Support ** Key Responsibilities: - Provide support to Core Banking System. - Ensure assigned tasks are properly identified, managed, reported, tracked and closed in a timely manner. - Identify the request, troubleshoot the issue and escalate it to supervisor/business unit/vendor for further actions. - Perform follow-up with required stakeholders for closure. - Ensure system/application and documentation are kept up-to-date. - Ensure compliance to IT standards, SDLC standards, policies and procedures. - Be able to take up any ad-hoc tasks assigned by supervisor. - Be able to communicate and work with business users/vendors/other third parties in term of system issue/change request/project. - Provide first level support of End of Day batch run.

** Knowledge Skills and Experience: - Knowledge of IBM AS400 system, Backup/Recovery, Work Query…etc - Knowledge of Banking Products and its Services. - Knowledge of Change Management and SDLC processes. - At least 1–3 years of working experiences in the related field, preferably in a banking environment. - Technical knowledge skills, theory, document management ** Characteristics - Highly result oriented and can work independently. - Ability to meet tight deadlines, work under pressure, work in team. - Be honest and responsible of works. - Ability to build relationships and interact effectively with internal and external parties. - Good analytical, technical, written and communication skills.