• install and configure computer hardware operating systems and applications • monitor and maintain computer systems and networks, if required supporting work with Group IT supporting. • talk staff or clients through a series of actions, either face-to-face, over the phone or remoting, to help set up systems or resolve issues • Provide introductory on-line & classroom training for company products, basic computer system to users as required • troubleshoot system and network problems, diagnosing and solving hardware or software faults • replace parts as required • provide support, including procedural documentation and relevant reports • follow diagrams and written instructions to repair a fault or set up a system • support the roll-out of new applications • set up new users' accounts and profiles and deal with password issues. • Create and manage Item, customers, vendors, and analyze code in system by following procedure. • work continuously on a task until completion (or referral to third parties, if appropriate) • prioritize and manage many open cases at one time • rapidly establish a good working relationship with customers and other professionals, such as software developers • test and evaluate new technology • To do any other tasks or function as and when required by management.

• Associate degree in Computer Science or Management Information Systems (MIS) • At least 1-2 years of previous working experience in IT support • Information Technology. • Computer networking and hardware • Operational and reporting. • Computer software development • Good in English.• • the ability to think logically and positive way. • Familiar with Info system. • Good interpersonal skills. • Communication and problem solving. • Ability to work well in a team • Ability to work under pressure and to prioritize workload • Valid driver’s license. • Flexible to travel. • Willing to change mindset. • Working with challenges to improve and develop.