Key Responsibilities: • Receive and check claims document, enter data/information into Claim system, send claim to assessors in charge, allocate and filing claim documents. • Maintains quality claims services by following customer service practices; responding to customer inquiries. • Meet with clients/agents and witnesses to gather information regarding claim. • Ensures legal compliance by following company policies, procedures, guidelines, as well as and insurance regulations. • Determines the covered insurance losses by studying provisions of policy or certificate. • Establishes proof of loss by studying medical documentation; assembling additional information as required from outside sources, including claimant, physician, employer, hospital, and other insurance companies; initiating or conducting investigation of questionable claims. • Protects operations by keeping claims information confidential and prepares reports by collecting, analyzing, and summarizing information. • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. • Accomplishes departmental as well as organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Others tasks assigned by Head of Departments

Qualification: • Bachelor degree in Business related field is preferred • Related experiences will be added advantage • Computer literate in MS Word, Excel and PowerPoint • Positive, energetic, independent and able to perform under limited resources • Demonstrate initiative, commitment and accountability • Interested in analysis and problem solving • Attention to details and accuracy Interested applicants meeting the above requirements should submit their CVs, covering letters and National ID card by going to this link: http://www.manulife.com.kh/Corporate-Careers-Career-Possibilities and follow each of its step. For more details please contact Ms. Kimleng Moul via kimleng_moul@manulife.com. Or Ms. Choury Chim via Choury_Chim@manulife.com. Application should be submitted before 10th April 2020. Only shortlisted candidates will be contacted.

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