Job Description: - Provide helpdesk support to users. - Coordinate and work cooperatively well as a team. - Report to IT Supervisor in routine and ad-hoc duties assigned.

Education and Certification: - Bachelor’s degree in Computer Science, Information Technology or Equivalent - Fresh graduates are encouraged to apply. Leadership Expectations: - Ability to connect and build trust through authentically empathy and logic - Ability to shape the future by thinking big and setting a clear strategy - Ability to develop, grow and motivate our people - Ability to set and deliver against ambitious targets by raising the bar and taking ownership for results - Ability to lead by example, promoting and role modelling the Heineken Behaviors in everything we do Technical Skills: - Willingness to support users and work with related stakeholders - Good communication skills with positive attitude Language Requirement: - English: Good in Written and Spoken