1- Position: Front Office Supervisor Descriptions: - Liaise directly with guests to ensure their well-being, comfort, satisfaction and that perfection of service is attained. - Greet all guests and all patrons in a warm and welcoming - At all times, conduct himself in a manner reflects the competence and professionalism of the manager Requirements: - Very good communication skill both in speaking and writing in English - Good interpersonal skill, team spirit and organization - Willing to work long hour under pressure and shift time - At least 2 years experiences in hospitality related work - Administration - Operations Support - Forecasting and Budgeting - Performance Appraisals - Staff Training and Development - Guest Relations - Maximizing Occupancy and Revenue

2-Position: Housekeeping Supervisor Description - Hotel General Rule and work place discipline - Room visiting and hotel area - How to welcome guest Enters and prepares the room for cleaning Bed,Making,Cleaning room & furniture - Replenishes guestroom, bath supplies and minibar Bathroom cleaning - Checks and secures the rooms - Replenish amenities according to the operational standards - Deliver and retrieve items on loan to guests e.g. extra towels or pillows - Ensure security of guest rooms and privacy of guests Requirements: - High School diploma, Bachelor Degree or other certificates - Minimum 2 years of Housekeeping experience as Housekeeping of minority three/four stars hotels. - Outstanding oral written English and Chinese communication skills. - High standard of customer services. - Performance Management skills and Communication skills. - Computer literacy with multi-program usage. - Accounting skills. - Strong Planning skills. - Ability to deal with guests when they are angry or upset. - Ability to work quickly and thoroughly when under pressure. - Must be flexible and open to changes in procedures.