Job Brief: We are looking for a pleasant Front Desk Receptionist to undertake all reception and clerical duties at the desk of our main entrance. You will be the “face” of the building for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

- Front Office Responsibilities: • Greet and welcome guests • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) • Answer questions and address complaints • Answer all incoming calls and redirect them or keep messages • Receive letters, packages etc. and distribute them • Prepare outgoing mail by drafting correspondence, securing parcels etc. • Check, sort and forward emails • Monitor office supplies • Completes daily reports, checklist and any other files required by the department. • Reports to department manager. • Completes other duties as assigned by Front Office Manager and Management. - Requirements: • Proven experience as a front desk receptionist and or in administrative duties • Familiarity with office machines (e.g. fax, printer etc.) • Good in English, Khmer and Chinese is a plus. • Good knowledge of MS Office (especially Excel and Word) • Good communication and people skills • Good organizational and multi-tasking abilities • Problem-solving skills • Customer service orientation High School diploma; additional qualifications is a plus.