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* Resolves user problems by answering questions and requests. * Ensures operation of equipment by completing preventive maintenance requirements and tests and following instructions. * Monitors and manipulates daily system jobs. * Maintains user confidence and protects operations by keeping information confidential. * Contributes to team effort by accomplishing related results as needed. Job Requirements * Communication skills * Microsoft office skills * Reporting skills * Documentation skills * Problem solving * Understanding of computer networks * Ability to create and update documentation * Language translation * Required language: Bahasa Malaysia, Bahasa Indonesia, English.