- Answer all phone calls - Follow all required information to ensure that the guest has a pleasant stay - Explain the credit policy of the hotel upon request - Implement the policy of the hotel on guaranteed no show and assured reservation - Process rooming lists for sales groups, type up reservation and indicate any special request or billing instruction - Make sure that all files are kept up-to date - Apply the selling techniques and assist front desk staff whenever necessary - Send the confirmation and follow up all letters or requests concerning reservation - Make sure that the correspondence are correct compared to the data in the computer - Prepare all material and office supplies for the daily operation - Prepare the expected arrival list of the coming day - Arrange the schedule for transportation - Perform other duties as maybe assigned

- High School degree, University would be better. - Experience: 01 year in the front office. - English skills: good in both writing and speaking. - IT skills: Word, Excel… - Age 18 and above. - Gender: Male/Female ** Candidates to contact: Human Resources Department- - Email: hr@victoriaangkorhotel.com - Tel: 063-760 428/ 077 68 87 91