- Assist Branch Manager to prepare and forecast the branch monthly and annual budget - Closely monitor the branch business budget plan and expenses through working closely with Branch Manager, Regional Manager and Operations Manager in Phnom Penh - Supervise the branch Receptionists, Admin Clerk, Sanitor and Security Guard - Manage branch transportation, training room, and office arrangement - Record and monitor the branch utilities consumption (electricity, water etc.) - Manage the branch fixed assets - Manage the evacuation plan/Fire drill (acting as Tenant Marshall) - Arrange staff ID Card, Building Access Card, Name Card and seating space - Request, stock, deliver and track usage of stationeries, drinking water, staff refreshment and other household items (i.e. tissues, toilet paper, washing liquid) - Initiate and enforce the execution of the branch operational processes for business operation efficiency and effectiveness - Be a contact person policy alteration and claim - Handle customer queries, requests and complaints - Closely work with property team for maintenance and security - Work with EDP Development Manager, Area Manager, and Branch Manager for on-site logistic support of the branch sale activities/events - Verify and liaise with Life Consultants, EDP to ensure the completeness of Applications - Properly keyed-in applications in LAS, scanned and uploaded onto Security File Transfer Protocol - Coordinate with Provincial Department of Labor and Vocational Training on the declaration of personnel movement, - Host inspection visit of the officers from relevant authorities (i.e. Provincial Department of Labor and Vocational Training) - Perform other legal, risk, and compliance related tasks for the branch when required

Experience/Skill: - 3-year experience in Financial Services operation support. - At least 1-year experience in leading a good team - Bachelor’s degree in business administration or economics - Highly ambitious, independent thinker, disciplinary and high level of empathy Knowledge: - Being good at listening skills, teamwork and demonstrates intellectual curiosity. - Good problem solving, critical thinking, and motivation/energetic skill - Good knowledge of preparing and monitoring the business plan