- Work with GM on strategy, forward planning and its implementation - Work with Operations and Chefs to ensure the roster are workable - Interview new staff for considered employment - Work with GM and departments in developing and marketing the business in collaboration with all service Supports - Responsible for daily running of F&B operations - Conduct all upgrading of policy on customer service and quality of service - Update menu and promotions items with Chefs - Create regular events to promote and enhance the business - Ensure all quality of service buffet and A la Cart run smoothly - Solve customer complain or issues - Create and implement training programs for service sequences - Continuously review cost control management of all budget - Be a good communicator at levels of business, internal and external with a focus on customer relationship and service - Make sure all standard operation procedure are up to date and being met - Increase the profitability while keeping high standard and quality - Drive support service team to operations efficiency - F&B monthly stock inventory report - Any task by management

- Degree in Hospitality or related field. - At least 2-year experience in Hotel Restaurant Management - Mature business Manager with a strong background in Customers’ services (Restaurant Industry would be a plus). - Strong leadership with managerial talent, able to coach and motivate all staff - Excellent organizational skills - Be able to work under pressure and reach objectives - Passionate with public relation and costumer contact - Honest, hardworking, flexible, highly responsible and able to work independently - Microsoft Office - Positive attitude and willingness to learn and grow. - Creative, Self-motivation, able to explore new ideas. - Able to Speak and write in English