- To assist as required/requested with the solving of any guest complaints/upsets. - To ensure all outlets open/close on time. - Responsible for ensuring that end of shift balances for outlets are completed on time and are in balance - The Duty Manager is responsible for action fire and emergency procedures and for contacting management in case of a fire or emergency whilst on duty. - Responsible for the timely handover, briefing by outgoing/incoming Duty Manager/Manager on Duty. - To ensure that you as Duty Manager are constantly aware of and “up-to-date” with all happenings and operations within the Apartment. It is vital that you have an obvious presence throughout the apartment and be visible and moving through public areas and departments continually whilst on duty. - Responsible for ensuring clear and constant communication lines are kept with all staff and apartment department..

Bachelor degree in Business Administration or related disciplines • Minimum 1 years’ experience in the same field • English & khmer • Excellent leadership, interpersonal and communication skills • Committed to delivering high levels of customer service • Ability to work under pressure