- Lead, train and supervise Room Attendants and Housekeeper on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards. - Assess inventory of, assign for cleaning and inspect rooms. - Verify and report status and/or discrepancies of rooms. - Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories. - Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas. - Perform Room Attendant and/or Housekeeper duties, as needed. - Assist in performance evaluations of Room Attendants and Housekeeper, as needed. - Respond to special guest requests in a timely, friendly and efficient manner.

- Minimum of 2 years’ experience in hotel sales. - Good in English. - Creative, flexible and open minded. - Proficient in networking. - Customer service oriented at all times with positive attitude. - Performance Management skills, Excellent communication skills. - Leader skills, ability to manage and motivate employees. - Ability to work quickly and thoroughly when under pressure.