• New Agent Administration (IA application List, IA Contract Issuance and Registration) • Agency Maintenance upon authorized request (Promotion, Termination, Demotion) • Ensure quality agent filing system (ensure IA applications and contracts are timely scan and well organized) • Generate and Issue Daily/Weekly/Monthly MIS reports ( to Agency, HR, Compliant and Finance: Attendance, Daily Sales, Email Account, NSFF etc) IA Appeal/ Complaint/ Enquiry Handling • Maintain Quality of the Procedures Documents • Perform system testing (UAT) for all system enhancement initiatives relating to Agency Admin processes • Simplify processes and look for opportunities for automation to minimize manual work and improve accuracy (prevent human errors) • Perform other tasks as required

• High school diploma required, degree preferred • The individual must be able to read, write, and speak Khmer/ English proficiently enough to communicate with co-workers and industry associates, to understand directions, to respond to management inquiries and to make entries on reports and records • Prior experience with copying/document scanning preferred • Office administrative skills • Familiar with general office environment • Attention to detail with an emphasis on quality • Excellent customer service talent • Efficient in documentation procedures • Capable of working under pressure to meet deadlines * Interested applicants meeting the above requirements should submit their CVs, covering letters and National ID card by going to this link: http://www.manulife.com.kh/Corporate-Careers-Career-Possibilities and follow each of its step. - For more details please contact Ms. Kimleng Moul via kimleng_moul@manulife.com. Or Ms. Choury Chim via Choury_Chim@manulife.com. - Application should be submitted before 20th November 2019. Only shortlisted candidates will be contacted

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