-Know how to make the coffee, service and Cashier also. -Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. -Oversee all front and back of the house restaurant operations. - Ensure customer satisfaction through promoting excellent service. - Respond to customer complaints carefully and professionally. - Maintain quality control for all the food served. - Analyze staff evaluation and feedback to improve the customer’s experience.