MAJOR RESPONSIBILITIES: • Maintains a cash deposit and withdrawal; balances and audits the cash procedure according to policy and schedule. • Compromises agents with their cash deposit withdrawal at bank. • Searches for the cause of an overage or shortage when transaction error does not balance correctly. • Motivates back office staff to remain friendly and professional at all times. • Trains new staffs in Company practice and procedure. • Handles upset or irate customers by phone call. • Provides access to the bank and safety deposit and withdrawal • Bank reconciliation • Relays information to bank officials; may create reports at the end of each shift for reference. • Cash risk assessement. • Correspond with various other departments, discussing Company plans and agreeing on future paths to be taken. • Maintains technical knowledge by attending educational workshops; reviewing publications. • Improves bank statement by analyzing results; monitoring variances; identifying trends; recommending actions to management. • Contributes to team effort by accomplishing related results as needed. • Other job assign.

REQUIREMENTS: 1. Bachelor or Master degree in Finance and Banking or related field 2. Minimum of 3 years relevant experience in a financial industry 3. Good communication skills both verbal and written 4. Excellent communication and presentation skills 5. Good interpersonal skills with the ability to sustain effective relations internally and externally at all levels of a large organization