- Welcome, consult and provide consistent and high quality products and services to customers - Provide certain non-cash transactions to customers including account opening, account closing, passbook update, renew Fixed Deposit certificate, card services (card request, PIN request, card demo, card loss/damage, etc), eBanking Services ( eBanking request, demo, etc) - Facilitate VIP customers to obtain demanded service(s) such as cash withdrawal/deposit, account opening with satisfactory arrangement including privacy room - Execute account opening and closing transactions for customers to ensure all required information and procedures on account opening are completely made - Attend customers’ needs and enquiries on the bank’s products and services in a manner which ensures overall customer satisfaction - Ensure all customer areas including the on-site (office) ATM booth, banking hall, cash count room and VIP room are neat and clean, and display properly; broachers are available - Adhere to all relevant compliance requirement including FATCA, KYC and world-check screening - Assist to monitor and report of customer Term Deposit with special rate for seeking approval from Sale and Business department - Ensure all ATM cards are accurately received from Card Center and E-banking department - Assist direct supervisor in preparing various daily, weekly, and monthly customer service reports including account opening, account closing, card report, eBanking report and so on as required by the policy and procedures - Assist to monitor on daily reports of Account Opening, Account Closing, CIF creation/amendment, Dormant Account, ATM, e-Banking, and other requirements reports forms related departments, and document filing.

- Bachelor’s degree in Accounting, Finance and Banking, or other related fields - At least 1-year-experience in banking services and products from financial industries - Good at both English and Computer Users - Be welcoming, friendly, and patient